PRIVACY POLICY

black and white photo of Australian Parliament House

Effective Date: 9 March 2025

At Silent Siren Intelligence, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information that you provide when engaging with us, including but not limited to:

Full name
Contact information (phone number, email address)
Payment details
Case-related information (such as details about the investigation)
Identification documents, if necessary

We may also collect non-personal information automatically, such as IP address, browser type, and usage data, for analytical purposes.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To provide and manage our investigative services
To communicate with you regarding your case
To process payments and manage billing
To ensure the security and integrity of our services
To comply with legal obligations and enforce our terms and conditions
To improve the quality of our services through data analysis

3. CONFIDENTIALITY AND SECURITY

We take the confidentiality and security of your information seriously. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. All sensitive information, such as payment details, is encrypted using secure protocols.

4. SHARING OF INFORMATION

Silent Siren Intelligence will not share, sell, or rent your personal information to third parties without your explicit consent, except as necessary to:

Provide services or perform investigations through trusted third-party vendors (e.g., forensic experts, legal consultants) who are bound by confidentiality agreements
Comply with applicable laws or regulations, or to cooperate with law enforcement authorities in the event of an investigation
Protect our legal rights, property, or safety, as well as that of our clients, employees, or the public

Any third parties with whom we share personal information are required to maintain the confidentiality and security of your data.

5. DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for legal and regulatory compliance purposes. Once your information is no longer needed, we will securely delete or anonymize it.

6. YOUR RIGHTS

You have the right to:

Access and review the personal information we hold about you
Request corrections to any inaccurate or incomplete personal information
Request deletion of your personal information, subject to applicable legal requirements
Withdraw your consent to our processing of your data, where applicable
Opt-out of marketing communications at any time by using the unsubscribe link provided in the email or contacting us directly

To exercise any of these rights, please contact us.

7. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device to help us understand how you use our website and improve your browsing experience. You can control cookie settings through your browser settings; however, disabling cookies may affect your ability to use certain features of our website.

8. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any changes to this Privacy Policy will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

10. CONTACT US

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

This Privacy Policy outlines the ways in which Silent Siren Intelligence collects, handles, and protects your personal information, ensuring transparency and trust in our services.